Shipping Policy – Zam Zam Signature Collection

At Zam Zam Signature Collection, we are dedicated to ensuring that your jewelry arrives safely and on time. Please review our shipping policy to understand our process.

1. Shipping Locations
   We currently ship within the United States. We do not offer international shipping at this time, but we hope to expand our services in the future.

2. Processing Time
   All orders are processed within 1-3 business days of being placed, excluding weekends and holidays. Please note that during peak seasons or sales events, processing times may be slightly longer. Once your order is processed, you will receive a shipping confirmation email with tracking details.

3. Shipping Methods & Delivery Times
   We offer the following shipping options:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day (available only for certain locations)

Delivery times are estimates and may vary depending on your location, weather conditions, and other factors.

4. Shipping Costs
   Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free standard shipping on orders over $100.

5. Order Tracking
   Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.

6. Missing or Lost Shipments
   If your order has not arrived within the estimated delivery time, please contact us at zamzampremiumcollection@gmail.com. We will work with the shipping carrier to resolve the issue. Zam Zam Signature Collection is not responsible for lost or stolen packages once they have been delivered to the provided shipping address.

7. Address Accuracy
   Please ensure that the shipping address provided is accurate. We are not responsible for delays or misdeliveries due to incorrect address information.

8. Signature Requirement
   For high-value orders, a signature upon delivery may be required to ensure the security of your package.

9. Shipping Delays
   While we strive to deliver your order promptly, Zam Zam Signature Collection is not responsible for shipping delays caused by external factors such as weather, carrier issues, or holidays.

10. Returns & Exchanges
    If you need to return or exchange an item, please review our Returns & Exchanges Policy. For returns, you will be responsible for the cost of return shipping unless the item is defective or incorrect.