Terms of Service & Policy – Zam Zam Signature Collection

1. Introduction
   Welcome to Zam Zam Signature Collection! By accessing or purchasing from our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

2. Products & Orders

• We strive to provide accurate product descriptions and images, but slight variations may occur.
• All orders are subject to availability. If an item is out of stock, we will notify you immediately.
• Prices are subject to change without prior notice.

3. Shipping & Delivery

• We offer shipping across the USA. Delivery times vary based on location and shipping method.
• Once an order is shipped, we are not responsible for delays caused by the carrier.
• Customers are responsible for providing the correct shipping address.

4. Returns & Exchanges

• We accept returns and exchanges within 7 days of delivery for unused, unworn items in original packaging.
• Customized or personalized jewelry is non-refundable.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refund Policy

• Refunds will be issued to the original payment method within 5-7 business days after receiving the returned item.
• Shipping fees are non-refundable unless the return is due to our error.

6. Warranty & Repairs

• We guarantee the quality of our jewelry and offer a 30-day warranty on manufacturing defects.
• Normal wear and tear, accidental damage, or improper care are not covered under the warranty.

7. Privacy Policy

• Your personal information is securely stored and used only for order processing and customer service.
• We do not sell or share your data with third parties.

8. Contact Us
   For any questions or concerns, feel free to contact our customer support at zamzampremiumcollection@gmail.com or +1 505-2954089.

By making a purchase from Zam Zam Signature Collection, you agree to these terms and conditions.